Whilst I am much less skeptical about the use of social media in government than I used to be, like email it is set to become a big part of the of the job, in the same way that handling email has become a major part of the day-to-day of everyone from junior officers to chief officers. My only question then is – who does the original job?
LearnStuff have put together a little video on how social media is affecting productivity entitled Social Media at Work. My question remains – who is doing the work that was done before email/social media, or is that no longer the job? Now, what did I used to do?