e-Voting

November 9, 2012

After the US Presidential election, which has occurred following some dreadful weather that side of the Atlantic, the hoary topic of doing something techie to make voting and counting easier has arisen again. The good old MIT Technology Review has published a piece by David Talbot entitled “Why You Can’t Vote Online – Fundamental security problems aren’t solved, computing experts warn“, where the comments make equally good reading as the article itself. Closely following this was the news in The Register that given the weather the State of New Jersey’s attempt to make life better by instituting a ‘vote by email’ route had collapsed when inboxes filled, and votes were directed to personal email accounts.

In the UK we are going to the polls shortly to elect Police & Crime Commissioners and although the weather will be better, we hope, than the north-eastern coast of the USA, getting some people to the polling station will be very hard. Even if a workable technical solution is produced we still have the lack of quality broadband throughout the UK to deliver it over. Estonia, one of the places where e-voting appears to work has both broadband and identity cards, so two of the difficulties are surmounted already. In the UK and the USA confirming ones identity can be a regular difficulty as has been already stated on this blog.

The trouble with both the UK and the USA is that we have hoary old ‘democratic’ systems that were developed when populations were smaller and less people had representation. There are a lot of wrinkles to be ironed out in the system, before we even bother with making it ‘easier’. One comment on the MIT article effectively states that the person concerned wouldn’t spend the price of a stamp on voting, wouldn’t go to a polling station, but might consider email – does anyone like that deserve a vote or isn’t it seen to be making enough of a difference?

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Social media in a disaster

November 4, 2012

My thanks have to go to Steven Clift for circulating the following links regarding the use of social media in a disaster situation and we are all aware of what the USA has had to go through recently:

First of all some lessons learned from the Joplin tornado – http://extension.missouri.edu/greene/documents/PlansReports/using%20social%20media%20in%20disasters.pdf

There was already Steven’s article – http://bitly.com/localrecovery – about creating micro online groups for more informal ongoing exchange as emergency response moves into recovery.

From Christchurch NZ comes a multi-agency meta site – http://canterburyearthquake.org.nz

As the globe warms and water levels and weather changes, these experiences need to be shared.


Quoting the obvious

October 28, 2012

It’s probably a decade since I first had anything to do with Agilisys but it was interesting to see that they are still around, and apparently thriving, although the management team seems to have largely changed. What was obvious was that even at the launch of their new platform, Agilisys Digital, the employment of a Google guru doesn’t always work when Joel Lohrey, Industry Head of Education, Government and Non-Profit at Google, comes along and states the obvious. The launch and presentation are picked up in Digital by Default News where Lohrey ‘reveals’ his hints to councils:

  • Focus on the user
  • Use analytics to determine what point online drops off to offline
  • Make it mobile
  • Innovate discretely
  • Fix My Street (and a US equivalent) are good examples

I wasn’t present and Lohrey may have picked up on this but focusing on the user and the analytics are only of value if one acts upon what one learns and these actions become the discrete innovations. Why I am gobsmacked is because I wonder if this is all the great god Google can teach us? I do hope not. I realise councils cannot and should not carry out some of the optimizing and juggling that Google is apparently capable of and have to play a clean game, but there must be some real lessons?


Irish eyes on the USA?

October 24, 2012

Public Affairs Ireland in a post by Garrett Fennell entitled “Rolling out eGovernment US style – are there lessons for Ireland?” encourages the Irish government to look to examples in the USA for their approach to e-government. One expression that is used, and is new to me, is the opportunity for e-government to be everyday government rather than electronic government, this is also in contrast to the ‘digital be default’ regime in that users pay a ‘efficiency fee’ to use the faster, electronic services – it does introduce two tiers of service but is obviously better than making all citizens pay for digital, and apparently 27 states are using this self-funding model where the private sector do the work for the fee.

Fennell looks at a range of options from Code for America to some of the transparency initiatives that are going on. He does however conclude that “Of course one aspect that is common between Ireland and the US is the digital divide and the need to ensure that service provision is not focused only at sectors of society that have means or capacity to access and navigate the web, whether through Smartphones or otherwise”, along with acknowledging the need for high-speed broadband if they are to be universal.


G-cloud of unknowing

October 18, 2012

I’m pleased to announce that my paper “The ‘cloud’ of unknowing – what a government cloud may and may not offer: a practitioner perspective” has been accepted by the International Journal of Technoethics for publication in early 2013. Since this is a long while to wait here’s the abstract:

“Cloud computing is increasingly ubiquitous in the consumer and private sectors and with financial austerity there is pressure on governments to follow suit. However, the relationship between government and citizen is different to that of supplier and customer, despite the advocacy of New Public Management, particularly where the holding of sensitive data is concerned. The paper examines the potential issues of ‘cloud’ and how they may transfer to ‘government cloud’ (g-cloud), along with the potential problems pertinent to ‘g-cloud’ itself. There is an examination of the literature relating to security, legal and technical matters concluding with the considerations and principles that need to be observed prior to any major transfer of citizen data to a relatively new but still developing area of information systems.”

I do hope you enjoy…