It’s nothing self-inflicted pain of working in government ICT its another source of social media documents, reports and papers – the wiki is attached to GovSM’s blog – thanks Josh! The blog may be more appropriate to those into the USA but remains a useful source to investigate for all. Amongst the documents is Ines Mergel’s ‘A Manager’s Guide for Using Twitter in Government’, which is coincidental with the UK Cabinet Office’s launch of its Social Media Guidance for Civil Servants.
However, am I alone in finding much of what comes out of Twitter as ‘brown-nosing’? Is it necessary to keep saying how wonderful one’s political leaders are in public? Are most of them capable of fulfilling to dual function of typing into social media and listening to the debate going on in front of them? Social media have their place but are they really such a big deal?