Measure the outcomes

The 22 June 2011 saw the publication of ‘Public Accounts Committee – Fortieth Report: Information and Communications Technology in government‘. The report is the result of the various examinations that were blogged upon earlier this year  including What more? PASC , More evidence to PASC , Presenting the evidence . My own evidence was published under ‘Avoiding past mistakes’.

I am pleased to say that the report concludes and recommends  amongst other things that “The [Government ICT] Strategy lacks a baseline or metrics to measure progress. Simply listing actions to be achieved within two years is not sufficient”. It also recognises that “approximately nine million people have never used the Internet, and they must not be excluded”.

Whether the report succeeds in changing the historic approach to ICT in government is yet to be seen, but it’s a start.

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