Not overly keen on performance measures, per se, but as a sometime contributor and member of GovLoop, I was intrigued by a recent submission on that very matter. It’s a presentation by Laura Wesley that I found quite interesting, especially since she appears to have built up the concept with a deal of co-production.
I believe the presentation and theory worthy of wider discussion. It’s a topic that’s been frequently discussed on the IDeA Communities of Practice and other forums but seems to have dried up a bit recently…
Although the GovLoop site is mainly for US public workers they are very welcoming of those from the UK, so give it a visit you may find it interesting.
The Great E-mancipator 