…or should that be participative democracy? No, the two are definitely not the same! However, so as not to get confused with a post about participation, per se, I thought some expansion necessary! Thanks to Jose Manuel Alonso for mailing the W3C e-government interest group with the European E-participation Summary November 2009. The authors include Ann Macintosh and the document attempts to play out both the necessity and practice behind e-participation in the light of the Lisbon Treaty of December 2007, which is now ratified.
It’s only 30 pages and fairly graphical but the key sections for me is number 24 on page 28 where it states:
“In a context where at least 30% of Europeans will not be online for the foreseeable future, where ICT is still in its infancy as regards participation, and where ICT is unlikely ever to meet all the needs of participation (especially those related to its social and community experience, and the needs for considered long-term and highly nuanced debate), multi-channel solutions are highly desirable.
- eParticipation rarely stands alone. Both implementation and research should focus on why and how switching between channels occurs. “
- The role of intermediaries needs to be better understood and encouraged where appropriate.
- eParticipation can be and often needs to be combined with traditional channels like meetings, personal consultations, mass media, the use of the telephone and mass mailings, etc.
- Alternative e-channels like digital TV, kiosks, mobile phones could also be exploited especially for enhancing the participation of specific target groups.”
Which confirms for me that the EU is also getting it head around the fact that e-government is not a majority event and there will always be a significant minority to support. It also appreciates the little understood channel switching that occurs and needs to be seriously researched when designing systems.
An excellent report appreciating the challenges ahead!