Looking East

Amongst my colleagues within the Information Society Doctoral Programme at De Montfort Universityare a fair few from the Middle East and North Africa, so I’m reasonably au-fait with elecronic government in that region.

According to the media, a recent report from Booz & Company encourages those countries to follow the customer-centric approach finally becoming acceptable in other parts of the world including the USA, Europe and Australia, although I believe its been there a little longer in other Asian countries, where the culture was different. I couldn’t find the actual report anywhere on the Booz websites but the press report covers a lot.

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