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	<title>The Great E-mancipator &#187; e-government</title>
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	<description>A discussion point on electronic government performance</description>
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		<title>The Great E-mancipator &#187; e-government</title>
		<link>http://greatemancipator.com</link>
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		<title>Gov 2.0 again</title>
		<link>http://greatemancipator.com/2010/01/01/gov-2-0-again/</link>
		<comments>http://greatemancipator.com/2010/01/01/gov-2-0-again/#comments</comments>
		<pubDate>Fri, 01 Jan 2010 12:15:50 +0000</pubDate>
		<dc:creator>greatemancipator</dc:creator>
				<category><![CDATA[citizen]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[e-government]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[Systems thinking]]></category>
		<category><![CDATA[transformational change]]></category>
		<category><![CDATA[Andrea Di Maio]]></category>
		<category><![CDATA[Gov 2.0]]></category>

		<guid isPermaLink="false">http://greatemancipator.com/?p=1137</guid>
		<description><![CDATA[Andrea di Maio of Gartner has hit one particular nail on the head in his blog from December 23 2009 entitled &#8220;Vendors and Consultants Should Not Be Driving Government 2.0&#8220;. In my view, they shouldn&#8217;t have been driving Government 1.o or e-government, but largely were, either having got themselves into political seats of power or [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=greatemancipator.com&amp;blog=1627391&amp;post=1137&amp;subd=greatemancipator&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Andrea di Maio of Gartner has hit one particular nail on the head in his blog from December 23 2009 entitled &#8220;<a title="Andrea di Maio 23 December 2009" href="http://blogs.gartner.com/andrea_dimaio/2009/12/23/vendors-and-consultants-should-not-be-driving-government-2-0/" target="_blank">Vendors and Consultants Should Not Be Driving Government 2.0</a>&#8220;. In my view, they shouldn&#8217;t have been driving Government 1.o or e-government, but largely were, either having got themselves into political seats of power or acting as the power behind the thrones.</p>
<p>What should happening? Well better procurement for a start, instead of getting picked off one-by-one by suppliers and consultancy companies, government bodies and local authorities should be getting together and telling the suppliers and consultants what the citizen wants and what their role might be in providing that, if they want the business.</p>
<p>Money is short now at the taxpayer level and if we are going to match that situation at a government level we&#8217;ll have to sharpen up process and outcome across the board and stop reinventing wobbly wheels! We can&#8217;t keep shelling out for every new technical fad and fashion or be expected to pay for the bloatware some suppliers sell us as software applications.</p>
<p>United we stand, divided we keep paying through the nose!</p>
<p>Andrea also picks up am interesting &#8220;<a title="Top ten for Gov 2.0 in 2009" href="http://blogs.gartner.com/andrea_dimaio/2009/12/29/a-year-in-review-top-ten-for-government-2-0-in-2009" target="_blank">Top ten for Gov 2.0 in 2009</a>&#8220;. Government IT staff will appreciate number one!</p>
<br />Posted in citizen, customer satisfaction, e-government, engagement, Systems thinking, transformational change Tagged: Andrea Di Maio, e-government, Gov 2.0 <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/greatemancipator.wordpress.com/1137/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/greatemancipator.wordpress.com/1137/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/greatemancipator.wordpress.com/1137/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/greatemancipator.wordpress.com/1137/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gofacebook/greatemancipator.wordpress.com/1137/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/facebook/greatemancipator.wordpress.com/1137/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gotwitter/greatemancipator.wordpress.com/1137/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/twitter/greatemancipator.wordpress.com/1137/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/greatemancipator.wordpress.com/1137/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/greatemancipator.wordpress.com/1137/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/greatemancipator.wordpress.com/1137/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/greatemancipator.wordpress.com/1137/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/greatemancipator.wordpress.com/1137/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/greatemancipator.wordpress.com/1137/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=greatemancipator.com&amp;blog=1627391&amp;post=1137&amp;subd=greatemancipator&amp;ref=&amp;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>E-democracy</title>
		<link>http://greatemancipator.com/2009/12/14/e-democracy/</link>
		<comments>http://greatemancipator.com/2009/12/14/e-democracy/#comments</comments>
		<pubDate>Mon, 14 Dec 2009 18:55:39 +0000</pubDate>
		<dc:creator>greatemancipator</dc:creator>
				<category><![CDATA[citizen]]></category>
		<category><![CDATA[customer satisfaction]]></category>
		<category><![CDATA[e-government]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[transformational change]]></category>
		<category><![CDATA[e-democracy]]></category>
		<category><![CDATA[iSolon]]></category>
		<category><![CDATA[J.H.Snider]]></category>
		<category><![CDATA[Online Deliberation]]></category>
		<category><![CDATA[Seeta Pena Gangadharan]]></category>
		<category><![CDATA[Todd Davies]]></category>

		<guid isPermaLink="false">http://greatemancipator.com/?p=1106</guid>
		<description><![CDATA[A long-time lurker on the W3C e-government  group, J.H.Snider, posted links to his  2001 commentary in Government Technology, E-Government vs. E-Democracy where he argued &#8220;that it is harmful to equate e-government with e-democracy reform because the motivations leading to the two types of reform are so different.  If you are a government official opposed to e-democracy but supportive of [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=greatemancipator.com&amp;blog=1627391&amp;post=1106&amp;subd=greatemancipator&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>A long-time lurker on the <a title="W3C e-government group" href="http://www.w3.org/2007/eGov/IG/wiki/Main_Page" target="_blank">W3C e-government  group</a>, <a title="J.H.Snider" href="http://www.isolon.org/" target="_blank">J.H.Snider</a>, posted links to his  2001 commentary in <a title="e-government v e-democracy" href="http://www.newamerica.net/publications/articles/2001/e_government_vs_e_democracy" target="_blank">Government Technology, E-Government vs. E-Democracy</a> where he argued &#8220;that it is harmful to equate e-government with e-democracy reform because the motivations leading to the two types of reform are so different.  If you are a government official opposed to e-democracy but supportive of e-government, I think conflating the two terms is good political strategy.  But if you’re a democratic reformer, you want to reserve separate terms for e-government and e-democracy.&#8221;</p>
<p>He also provides a link to a more recent article of his on the politics of e-democracy entitled &#8221;<a title="The dismal politics of legislative transparency" href="http://www.isolon.org/Publications/09-05-11--JITP--V6N2--TheDismalPoliticsOfLegislativeTransparency.pdf" target="_blank">Would You Ask Turkeys to Mandate Thanksgiving? The Dismal Politics of Legislative Transparency</a>&#8220;, published in the Spring 2009 issue of the Journal of Information Technology &amp; Politics.  </p>
<p>I have little trouble agreeing with him having found e-democracy often sidelined, one way or the other, in the e-government debate by officials, politicials and academics. Some using e-democracy as a sales pitch for e-government, some the other way, whilst some just mix the two up. I continue to ask, as Snider does,<br />
whether politicians are going to delegate power that easily!</p>
<p>If you are of a less cynical outlook you may be more appreciative of the new 388 page book from Stanford University &#8220;<a title="Online Deliberation" href="http://odbook.stanford.edu" target="_blank">Online Deliberation: Design, Research, and Practice</a>&#8221; from editors Todd Davies and Seeta Pena Gangadharan  (Creative Commons licensed) and its free for the PDF!</p>
<div id="_mcePaste"></div>
<br />Posted in citizen, customer satisfaction, e-government, engagement, transformational change Tagged: e-democracy, e-government, iSolon, J.H.Snider, Online Deliberation, Seeta Pena Gangadharan, Todd Davies <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/greatemancipator.wordpress.com/1106/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/greatemancipator.wordpress.com/1106/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/greatemancipator.wordpress.com/1106/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/greatemancipator.wordpress.com/1106/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gofacebook/greatemancipator.wordpress.com/1106/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/facebook/greatemancipator.wordpress.com/1106/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gotwitter/greatemancipator.wordpress.com/1106/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/twitter/greatemancipator.wordpress.com/1106/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/greatemancipator.wordpress.com/1106/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/greatemancipator.wordpress.com/1106/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/greatemancipator.wordpress.com/1106/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/greatemancipator.wordpress.com/1106/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/greatemancipator.wordpress.com/1106/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/greatemancipator.wordpress.com/1106/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=greatemancipator.com&amp;blog=1627391&amp;post=1106&amp;subd=greatemancipator&amp;ref=&amp;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>E-government &#8211; back in the news?</title>
		<link>http://greatemancipator.com/2009/11/22/e-government-back-in-the-news/</link>
		<comments>http://greatemancipator.com/2009/11/22/e-government-back-in-the-news/#comments</comments>
		<pubDate>Sun, 22 Nov 2009 19:58:24 +0000</pubDate>
		<dc:creator>greatemancipator</dc:creator>
				<category><![CDATA[e-government]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[transformational change]]></category>
		<category><![CDATA[Bill McCluggage]]></category>
		<category><![CDATA[Malmo]]></category>
		<category><![CDATA[Michael Cross]]></category>
		<category><![CDATA[The Guardian]]></category>
		<category><![CDATA[Ton Zilstra]]></category>
		<category><![CDATA[Wlliam Heath]]></category>

		<guid isPermaLink="false">http://greatemancipator.com/?p=1043</guid>
		<description><![CDATA[On Thursday 19 November 2009 The Guardian&#8217;s Michael Cross published a piece entitled &#8220;It&#8217;s now time for e-government policy to take the spotlight.&#8221; In his usual charming manner Michael highlights the ignorance of one minister just three years ago, but concludes that 13 years on from the Conservative Green Paper, something might finally happen. I [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=greatemancipator.com&amp;blog=1627391&amp;post=1043&amp;subd=greatemancipator&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>On Thursday 19 November 2009 The Guardian&#8217;s <a title="Michael Cross" href="http://www.michaelcrossjournalist.net/index.htm" target="_blank">Michael Cross </a>published a piece entitled &#8220;<a title="egovernment policy net resources" href="http://www.guardian.co.uk/technology/2009/nov/18/egovernment-policy-net-resources" target="_blank">It&#8217;s now time for e-government policy to take the spotlight</a>.&#8221;</p>
<p>In his usual charming manner Michael highlights the ignorance of one minister just three years ago, but concludes that 13 years on from the Conservative Green Paper, something might finally happen. I suspect that 13 years is still too soon and Micahel is being optimistic, but what is the cause of his optimism? It&#8217;s the <a title="E-government conference 2009" href="http://www.egov2009.se/" target="_blank">EU Ministerial Conference in Malmo, Sweden</a>. For the UK, Bill McCluggage, John Suffolk&#8217;s deputy was talking about &#8220;A Future that is Efficient, Sustainable and Responsible.&#8221;</p>
<p>Andrea di Maio picks up the latest declatation on his<a title="Andrea di Maio's blog" href="http://blogs.gartner.com/andrea_dimaio/2009/11/19/government-2-0-lost-in-eu-declaration/" target="_blank"> blog</a> and does his usual thorough analysis and ends up slightly confused as to where it stands with Gov 2.0, although I suspect for the UK this probably takes on the observation by Michael Cross as to which way we go next year after the election &#8211; there are, of course, at least two choices, open up the data or give it to the private sector to open up!</p>
<p><a title="William Heath" href="http://idealgovernment.com/" target="_blank">William Heath </a>was also in attendance anf he praises <a title="Ton Zilstra" href="http://www.zylstra.org/blog/archives/2009/11/ministerial_ego.html" target="_blank">Ton Zilstra&#8217;s summary </a>of the event.</p>
<br />Posted in e-government, engagement, transformational change Tagged: Bill McCluggage, e-government, Malmo, Michael Cross, The Guardian, Ton Zilstra, Wlliam Heath <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/greatemancipator.wordpress.com/1043/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/greatemancipator.wordpress.com/1043/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/greatemancipator.wordpress.com/1043/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/greatemancipator.wordpress.com/1043/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gofacebook/greatemancipator.wordpress.com/1043/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/facebook/greatemancipator.wordpress.com/1043/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gotwitter/greatemancipator.wordpress.com/1043/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/twitter/greatemancipator.wordpress.com/1043/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/greatemancipator.wordpress.com/1043/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/greatemancipator.wordpress.com/1043/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/greatemancipator.wordpress.com/1043/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/greatemancipator.wordpress.com/1043/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/greatemancipator.wordpress.com/1043/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/greatemancipator.wordpress.com/1043/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=greatemancipator.com&amp;blog=1627391&amp;post=1043&amp;subd=greatemancipator&amp;ref=&amp;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>Vote for the Great E-mancipator</title>
		<link>http://greatemancipator.com/2009/10/08/vote-for-the-great-e-mancipator-2/</link>
		<comments>http://greatemancipator.com/2009/10/08/vote-for-the-great-e-mancipator-2/#comments</comments>
		<pubDate>Thu, 08 Oct 2009 18:01:03 +0000</pubDate>
		<dc:creator>greatemancipator</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[Computer Weekly Blog Awards]]></category>
		<category><![CDATA[e-government]]></category>
		<category><![CDATA[great emancipator]]></category>

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		<description><![CDATA[Vote for the Great E-mancipator in the Computer Weekly 2009 Blog Awards more about &#8220;Vote for the Great E-mancipator&#8220;, posted with vodpod   Posted in Uncategorized Tagged: blogging, Computer Weekly Blog Awards, e-government, great emancipator<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=greatemancipator.com&amp;blog=1627391&amp;post=935&amp;subd=greatemancipator&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Vote for the Great E-mancipator in the Computer Weekly 2009 Blog Awards</p>
<p><span style="display:block;width:425px;margin:0 auto;"><embed src='http://widgets.vodpod.com/w/video_embed/Groupvideo.3603532' type='application/x-shockwave-flash' AllowScriptAccess='sameDomain' pluginspage='http://www.macromedia.com/go/getflashplayer' wmode='transparent' flashvars='quality=high&bgcolor=#ffffff&' width='425' height='350' /></p>
<div style="font-size:10px;">more about &#8220;<a href="http://vodpod.com/watch/2308623-untitled?pod=greatemancipator">Vote for the Great E-mancipator</a>&#8220;, posted with <a href="http://vodpod.com?r=wp">vodpod</a></div>
<p> </p>
<p></span></p>
<br />Posted in Uncategorized Tagged: blogging, Computer Weekly Blog Awards, e-government, great emancipator <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gocomments/greatemancipator.wordpress.com/935/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/comments/greatemancipator.wordpress.com/935/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godelicious/greatemancipator.wordpress.com/935/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/delicious/greatemancipator.wordpress.com/935/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gofacebook/greatemancipator.wordpress.com/935/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/facebook/greatemancipator.wordpress.com/935/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gotwitter/greatemancipator.wordpress.com/935/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/twitter/greatemancipator.wordpress.com/935/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/gostumble/greatemancipator.wordpress.com/935/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/stumble/greatemancipator.wordpress.com/935/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/godigg/greatemancipator.wordpress.com/935/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/digg/greatemancipator.wordpress.com/935/" /></a> <a rel="nofollow" href="http://feeds.wordpress.com/1.0/goreddit/greatemancipator.wordpress.com/935/"><img alt="" border="0" src="http://feeds.wordpress.com/1.0/reddit/greatemancipator.wordpress.com/935/" /></a> <img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=greatemancipator.com&amp;blog=1627391&amp;post=935&amp;subd=greatemancipator&amp;ref=&amp;feed=1" width="1" height="1" />]]></content:encoded>
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		<title>The Final Report</title>
		<link>http://greatemancipator.com/2009/06/25/the-final-report/</link>
		<comments>http://greatemancipator.com/2009/06/25/the-final-report/#comments</comments>
		<pubDate>Thu, 25 Jun 2009 19:47:26 +0000</pubDate>
		<dc:creator>greatemancipator</dc:creator>
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		<category><![CDATA[Carter Report]]></category>
		<category><![CDATA[Digital Briatin]]></category>
		<category><![CDATA[digital britain]]></category>
		<category><![CDATA[Digital Government]]></category>

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		<description><![CDATA[Having mentioned the interim report, I suppose I&#8217;d better cover the final one! Digital Britain is here at last! Unlike the interim one in January 2009 there is a chapter on e-government (well, its called Digital Government) and so is directly appropriate to this blog. For me the key paragraphs are 15 and 17. The [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=greatemancipator.com&amp;blog=1627391&amp;post=677&amp;subd=greatemancipator&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
			<content:encoded><![CDATA[<p>Having mentioned the <a title="interim report" href="http://greatemancipator.com/2009/02/01/digital-britain/" target="_blank">interim report</a>, I suppose I&#8217;d better cover the final one! <a title="Digital Britain" href="http://www.culture.gov.uk/what_we_do/broadcasting/6216.aspx" target="_blank">Digital Britain </a>is here at last! Unlike the interim one in January 2009 there is a chapter on e-government (well, its called Digital Government) and so is directly appropriate to this blog.</p>
<p>For me the key paragraphs are 15 and 17. The first has a list of criteria for earliest switchover where it is also stated that digital switchover means the &#8216;primary means of access, rather than one among many&#8217;, meaning that digital exclusion is alive and well in Digital Britain &#8211; in this instance for high volume, low complexity and efficiency (for the government).</p>
<p>The second states that there is a need to consider whether an online only or multi-channel approach is needed.</p>
<p>I wonder who will decide?</p>
<p><a href="http://www.culture.gov.uk/what_we_do/broadcasting/6216.aspx">http://www.culture.gov.uk/what_we_do/broadcasting/6216.aspx</a></p>
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