What is ‘open government’?

April 25, 2012

A post from Andrea di Maio entitled ‘Open Government Partnership: The Good, the Bad and The Ugly’ (his capitals) as usual hits the nail right on the head. I’ve discussed ‘open data’ and ‘open government’ in a number of posts including most relevantly this one on ‘open by design’ and we still appear to be lacking clarity over what the outcomes are intended to be.

Andrea, whilst accepting that ‘open government’ is essentially a good thing, picks up a number of matters:

  • In the past, benchmarking has made some countries waste resources by e-enabling the wrong things
  • There is a risk that the debate focuses on the ‘how’ rather than the ‘why’
  • Top ten commitments focus upon increasing transparency – what about service delivery and sustainable efficiency

He then argues that the end goal should be a “grand challenge” supported by “transparency, accountability and engagement”, rather than the other way around. He concludes by suggesting that the session on building a business case examines “how to measure the real impact and success (or lack thereof) of open government”.

Then, Simon Sharwood in The Register  continues the topic in “Open Government Partnership talks tech-led transparency” pointing out that one government absent from the meeting is Australia and that Hilary Clinton had warned that ‘the existence of technology does not translate into openness. “Technology isn’t some kind of magic wand, ” she said. “Ultimately, it is political will that determines whether or not we hold ourselves accountable”‘ Which makes it all sound like e-government over again…, in the immortal words of Cicero “O tempora O mores”.


A cloudy outlook

April 6, 2012

I had been challenging a major software developer over the last few years as to how they were going to deal with moving their services to some sort of ‘cloud’ solution. I’d then heard from a major hardware and ‘cloud’ provider that they were holding conversations with a software company that sounded very much like the one I’d been baiting. Having, as one of my last actions, pointed out the many errors in their ways to the software house before I left my job, I got a response to the question of ‘cloud’-based applications, which was interesting since I am preparing an academic paper on ‘clouds’.

The senior person at the supplier told me that they had been making pretty detailed investigations into hosting their applications as a cloud platform. One key outcome is that it became most viable if they hosted them, rather than having them hosted by a third-party – that’s according to their figures. A further revelation was how they could actually sell them at a realistic price – sticking applications in the cloud takes away many of the other costs around local hosting be that electricity, cooling, hardware and software upgrading that don’t necessarily appear in an IT revenue budget, but these costs will then appear in any ’per seat’ costs the supplier has to charge to make a profit. This takes us back to the challenges around government accounting principles dealt with in earlier posts, and which my supplier friend agreed with.

Whilst efficiencies of scale are necessarily a key saving in general government processes, when it comes down to avoiding a multiplicity of data centres, each with their own power, ‘tin’, security, networking, cooling and management, if local authorities are all running the same application for the same service, there has to be a change of view – this has to be planned for sooner rather than later…


Open the data, Maude

April 3, 2012

In an interview in Computer Weekly dated 20-26 March 2012, Francis Maude the Minister for the Cabinet Office takes hubris and hyperbole to new levels when he compares the generation of ’open data’ with the use of raw materials during the industrial revolution. This is an extension to the regular comparison between the development of the Internet and movable type. The connection between either is far from direct – both (printing and the industrial revolution) had dependencies upon scientific development and both had effects upon the economic and social well-being of many people in the world.

Open data may have some benefits in awareness raising but it will be far from revolutionary!


Accountancy age

April 1, 2012

As my years in government IT have drawn to an early end and we’ve just had the UK budget I just thought I’d mark the occasion with a few comments upon accountancy which I have conluded from experience is one of the main reasons little in the system will actually change until that does. It is nothing personal against all the accountants I know and have known, and some I still consider friends, it’s just an attack on the dark art that obfuscates the potential for much real transformation, particularly in government.

An opinion piece in the Guardian a few years ago provides some background as to how the UK has permitted accountancy to take over the country, and to further confirm this, McSweeney, B. (2006). “Are we living in a post-bureaucratic epoch?” Journal of Organizational Change Management 19(1): 22-37. p.27, identified that the number of qualified accountants in the UK Civil Service increased from approximately 600 to over 2000 between 1982 and 2002, whilst the total number of civil servants had fallen.

But here on a lighter but (I hope) not too insulting note are some jokes I found some years ago and have made more politically correct:

What’s the definition of an accountant? Someone who solves a problem you didn’t know you had in a way you don’t understand.

What’s the definition of a good tax accountant? Someone who has a loophole named after them.

When does a person decide to become an accountant? When they realise they don’t have the charisma to succeed as an undertaker.

What does an accountant use for birth control? Their personality.

What is an extrovert accountant? One who, whilst talking to you, looks at your shoes instead of their own.

What’s an auditor? Someone who arrives after the battle and bayonets the wounded.

Why did the auditor cross the road? Because they looked in the file and that’s what they did last year.

How many kinds of accountant are there? Three kinds – those who can count and those that can’t.

How do you drive an accountant completely crazy? Tie them to a chair, stand in front, and fold up a map the wrong way.

If government wants to implement transformation and cost savings it only has to simplify the whole bureacratic way everything is costed, charged and calculated across government. This will be even more important if there is going to be successful implementaion of ‘cloud’ services.


Facing our Future

March 27, 2012

I normally try to avoid reflecting upon examples from the USA since I consider the governmental structure so different from that in the UK compared with Canada. However, one example caught my eye from New Jersey in NJ.com, which led to the source material on the Council of New Jersey Grantmakes web site.

The first source describes the use that Morris County in NJ is making of social media in emergency planning. I know a number of UK local authorities have made similar inroads into social media for this purpose, but this is also identified as a shared service, and a number of key benefits are highlighted.

The source of the first article was the report by the Council of New Jersey Grantmakers entitled ‘Facing our Future’, which sought to identify options for the provision of services whilst facing the reduction of incomes in public services in the future. Since the UK is in the same boat and has the same challenges I though it beneficial to bring attention to the report.


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