Comments on: A new start

By: Rich

Rich — Mon, 11 Jan 2010 09:47:00 +0000

…oh and it’s just occurred that one of the beneficiaries of outsourcing and developing shared services could be Deloitte’s? Shurely Shome coincidence…

By: Rich

Rich — Mon, 11 Jan 2010 09:39:02 +0000

Howard has saved me the trouble of quoting any systems thinking alternatives. As an example, and this is only from my own experience, I’ve found that since the reorganisation of HMRC into a back office ‘factory’ the quality of advice and assistance that is available has diminished.

By: uberVU - social comments

uberVU - social comments — Mon, 11 Jan 2010 09:30:56 +0000

Social comments and analytics for this post…

This post was mentioned on Twitter by PubSecBloggers: A new start: How can legislation create local government shared services? The proposal for legislation to enforce … http://bit.ly/8wFzWg…

By: Lance Piper

Lance Piper — Mon, 11 Jan 2010 09:18:39 +0000

A new start could also be easier if there was consolidation of local authorities and abolition of the Shire County layer. Some District Councils are too small to be unitaries and could be joined up for efficiencies. The downside is the reduction of posts for political activists. No political party is waving the flag for reform. The structure hasn’t changed much since 1888. Reduce the number of MPs to match the number of local authorities and you may get better accountability in parliament.

By: Howard

Howard — Mon, 11 Jan 2010 08:57:12 +0000

For a systems perspective of why shared services increase costs whilst decreasing quality see:

http://www.thesystemsthinkingreview.co.uk/index.php?pg=18&backto=1&utwkstoryid=177